Updated 10th Nov 2025 - USA Shipments:
Due to recent U.S. import and customs rule changes, PolEssentials is no longer offering standard USA shipping directly through our website.
All U.S. customs duties, tariffs, and import taxes are set by U.S. authorities and are separate from PolEssentials and the courier. These charges are determined by your country and are not controlled by us.
USA Customer Options
USA customers may choose one of the following options:
Option 1: Purchase from a USA-Based Stockist
- We recommend purchasing through one of our authorised USA stockists to avoid international shipping and customs delays.
Option 2: Manual Order with Courier Shipping
- You may email us at admin@polessentials.com.au to request a manual order with courier shipping.
- Courier shipping fee: $60 AUD (flat rate, regardless of weight or item quantity)
- Estimated delivery time: Approximately 6 business days
- Customs duties and import taxes remain the responsibility of the customer
Important Note
As per our Shipping Policy: Refusal to pay customs duties, tariffs, or import taxes will result in the parcel being returned or held by customs. In these cases, our Returns Policy applies.